Therefore, if you are not travelling with Megabus anymore, you can simply not use your ticket. megabus.com is the low-cost intercity coach operator in the UK and North America.. Megabus offers an purchase channel in your website in www.megabus.co.uk. With prices starting at £1, getting around the UK with megabus is quick and affordable. Despite Tier 4 Travel restrictions in place, from the 23rd Dec- 27th Dec and the government advising all travel outside of Tier 4 areas ( LONDON ) was prohibited, and the Transport secretary Grant Shapps saying all affected passengers would be refunded , Megabus are REFUSING to refund me, only offering a redemption code for another journey. 2) They will tell you that they are unable to cancel your booking and give you a refund. Terms and conditions from megabus UK covering website use, accessibility, traveller assistance, privacy and our special services. Please note that FastCancel.co.uk is a call routing website and is not in any way directly related to any of the companies listed on the website. 1. Megabus UK is one of the biggest coach operator in the United Kingdom. For journeys within the UK, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. Get coach fares from £1 (plus £1.00 booking fee) at megabus.com. My journey was delayed or cancelled - what happens now? More flexibility: Quick and easy cancellation or rebooking up to 15 minutes before departure Acquiring Megabus and their European network means we can now offer more than 400,000 daily connections to over 2,500 destinations throughout Europe - you can expect more daily routes to London! 260. More flexibility: Quick and easy cancellation or rebooking up to 15 minutes before departure Even more connections Acquiring Megabus and their European network means we can now offer more than 400,000 daily connections to over 2,500 destinations throughout Europe - you can expect more daily routes to … At some locations, like London Victoria Coach Station, you may be able to pay for a walk-up fare on the day of travel from a member of megabus.com staff. The low-cost bus company is famous for its great value fares. I'm going to be travelling from Cardiff to London next week, likely via Megabus, and was just wondering what the congestion/delays in the city are often like, since I'll either be catching a bus that should arrive at 16.10, or a later one that arrives at 17.10. Buchanan Bus Station Unfortunately, they’ll say Megabus only offers refunds when a coach is over 90 minutes late. If you can’t find the answer to your question please email us at: [email protected] and we will endeavour to respond to your email within 72 hours. You will need to know the reference number from your booking confirmation and the details of your journey. Send an e-mail to  enquiries@megabus.com or complain on Facebook or Twitter until somebody replies to you. Megabus.com and any Megabus Operating Carrier has the right to cancel reservations (whether or not confirmed) of any customer whenever such action is necessary to comply with any governmental regulation, upon any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond Megabus' control, … Megabus is a coach operator that has been running long-distance journeys across the UK since 2003. Calls to this number may be recorded for quality and training purposes. If you have a complaint, please send it, in writing, to [email protected]. We have got you covered! I am poor enough (or tight enough) to have occasionally used the Megabus to London. If your new journey is more expensive than the original one, you will also need to pay the difference between the two fares. In the UK, megabus.com started in 2003.. The last time is was over two hours late. OFF. Please check with your service provider for exact prices. Browse bus routes to UK destinations, get the bus to London, as well as Amsterdam and Paris, and get cashback. Select the reservation you’d like to change and click ‘trade-in.” 3. If you would prefer to amend your booking yourself, for a lower fee of £2.50, then you can do so online. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown. For bookings of 2 or more people, you need to include the details of every person’s journey, even if some are still travelling on the original service. This enabled Stagecoach to cancel the dedicated Megabus service between the two cities. The Megabus complaints number is 0141 352 4444. 2. Megabus is a long distance coach (Intercity bus service) operator operated by the Stagecoach Group.It commenced operating in August 2003, initially in the United Kingdom, and later expanding into continental Europe.Some services link with Megatrain services, also operated by Stagecoach. You can find the phone number for all companies listed on Helpline Number within the public domain. We also use our Twitter and Facebook channels to post updates, and you can call our Customer Services team on +44 (0) 141 352 4444 for more information. Megabus Bus Booking Online. The contact details will be different depending on which UK country you are living in. You know, there are reasons their tickets are so cheap. Please make sure you state the nature of the complaint and include all relevant details. Killermont Megabus UK social media provides service updates 24/7 but only respond to customers from 7am to 7pm, Monday to Friday. The journey before that was 5.5 hours late. This is no surprise, as a travel operator in the UK faces many unforeseen circumstances daily which might lead to a delay, or cancelation of a service, which will obviously annoy their customers. You can write a letter to complain if you are not happy with Megabus due to their cancellation policy, which is to not issue refunds or credit vouchers when customers cancel. Read the Stagecoach cookie policy. They can change your booking up to 24 hours before the departure time. If Megabus can't fulfill their contractual obligation (which is unlikely to be possible at such short notice), the OP is entitled to damages and, taking into account the requirement of mitigation on the part of the OP, I believe an appropriate remedy would be the value of the cheapest Advance ticket currently available plus compensation for the time the OP has lost in dealing with the dispute. Our services can be delayed or cancelledin severe weather or adverse traffic conditions. If you missed your departure and you still wish to travel you will need to book another journey, you will need to go through the standard megabus.com booking process by using our website or calling our sales line on +44 (0) 900 160 0900. A booking fee also applies, and Megabus tickets are non-refundable. For journeys within the UK, customers are required to be at their departure point at least 15 minutes before their selected journey is scheduled to depart. 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